Community Outreach Services
MCOU
Engaged Community Guides
Homeless Prevention Program
Homeless Outreach Program
Harm Reduction
Homeless Prevention
Program (HPP)
Our dedicated outreach workers are here to serve a diverse range of individuals, including Mission youth at risk, women fleeing violence, individuals transitioning from corrections or hospitals, and members of the Aboriginal community. Whether it’s finding housing, navigating rental processes, or accessing essential support services, our team is committed to ensuring that everyone we serve has the resources they need to thrive.
While our primary focus is on providing rental supplements, we understand that housing-related challenges come in many forms. That’s why our outreach workers are ready and willing to assist with any housing-related issue that arises, ensuring that each person we support receives personalized, comprehensive care.
Homeless Outreach
Program (HOP)
MCSS Outreach staff connect directly with people experiencing homelessness in order to bridge the gaps and raise awareness of the wide range of services that are available throughout Mission.
Through networking, advocacy, and collaboration with partners such as the City of Mission, RCMP, and other service providers, we work tirelessly to support our community members on their journey towards stability and security.
Engaged Community Guides (ECG)
The Engaged Community Guide (ECG) Program is a legacy of the Mission Community Services Society (MCSS), and the City of Mission, first piloted in 2019. Then, as now, the purpose of the program was to offer opportunities for community-members who were also clients of the MCSS Housing and Outreach Department, by opening pathways to voluntarily assist in the uplift of their local neighborhoods. The ECG program, then, sets itself the goals of offering community-members who are currently, or have historically, experienced precarious living, housing or income, to receive life-skills training, help their community, and build relationships.
ECG Ambassadors are hard-working, thoughtful, and friendly representatives of the MCSS who help those in need in the various neighborhoods of Mission, BC. They are also important representatives of their neighborhoods and the MCSS, faces who can be trusted and relied upon, and are recognized in the city for their contributions.
ECG Ambassadors can be found walking the streets of Mission with their distinctive blue jackets. You will see them directing people to crucial social services and public resources; greeting those they encounter in the community, amongst businesses and neighbors; keeping the city’s streets, sidewalks, and other outdoor areas clean; lending a helping hand wherever they can; responding to urgent situations where needed and contacting relevant emergency services.
Ambassadors also complete a thorough training program before they begin, including instruction in Naloxone administration and harm reduction, communication and de-escalation, community-safety and personal safety, walking-routes and tours, reports, organization and documentation, and life skills training. ECG’s who complete the program will receive a certificate of completion, and regular stipends for completing shifts.
Harm Reduction
Important Update: Harm Reduction Program is Ending May 31, 2025
What’s Continuing:
- Naloxone kits will still be available at MCSS Emergency Shelter and Supportive Housing locations
- Safer using supplies will be offered at these locations until the end of 2025.
- Our Outreach Team and Engaged Community Guides (ECGs) will continue to provide referrals, resources, and support for anyone seeking recovery.
- We will still be offering sharps pickup and
- Scheduled drug testing will still be available at MCSS Emergency Shelter on Tuesdays between 9am – 12pm.
For additional support, please refer to the alternate resources list provided by Fraser Health.
If you have any questions or concerns, feel free to reach out to Jason Jang, Outreach Services Manager, by email [email protected] or call us at 604-826-3634.
Thank you for your continued support as we serve the Mission community.
MOBILE COMMUNITY OUTREACH UNIT
MCSS proudly operates the “Mission in Motion” Mobile Community Outreach Unit (MCOU) donated by the City of Mission in the summer of 2023. This innovative initiative is part of our ongoing commitment to reach those who may face barriers to accessing healthcare services.
Our state-of-the-art MCOU/Medical RV is a fully equipped healthcare facility on wheels designed to ensure that healthcare is accessible to everyone, promoting wellness and enhancing the overall health of our community. Our compassionate team of Physicians and Outreach Workers is committed to delivering comprehensive and quality healthcare directly to the heart of our community.
Thank you to our Generous Supporters
