Community Outreach Services
Homeless Prevention Program (HPP)
Homeless Outreach Program (HOP)
Engaged Community Guides
Harm Reduction
Homeless Prevention
Program (HPP)
Our dedicated outreach workers are here to serve a diverse range of individuals, including Mission youth at risk, women fleeing violence, individuals transitioning from corrections or hospitals, and members of the Aboriginal community. Whether it’s finding housing, navigating rental processes, or accessing essential support services, our team is committed to ensuring that everyone we serve has the resources they need to thrive.
While our primary focus is on providing rental supplements, we understand that housing-related challenges come in many forms. That’s why our outreach workers are ready and willing to assist with any housing-related issue that arises, ensuring that each person we support receives personalized, comprehensive care.
Homeless Outreach
Program (HOP)
MCSS Outreach staff connect directly with people experiencing homelessness in order to bridge the gaps and raise awareness of the wide range of services that are available throughout Mission.
Through networking, advocacy, and collaboration with partners such as the City of Mission, RCMP, and other service providers, we work tirelessly to support our community members on their journey towards stability and security.
Engaged Community Guides (ECG)
The Engaged Community Guide (ECG) Program is a legacy of the Mission Community Services Society (MCSS), and the City of Mission, first piloted in 2019. Then, as now, the purpose of the program was to offer opportunities for community-members who were also clients of the MCSS Housing and Outreach Department, by opening pathways to voluntarily assist in the uplift of their local neighborhoods. The ECG program, then, sets itself the goals of offering community-members who are currently, or have historically, experienced precarious living, housing or income, to receive life-skills training, help their community, and build relationships.
ECG Ambassadors are hard-working, thoughtful, and friendly representatives of the MCSS who help those in need in the various neighborhoods of Mission, BC. They are also important representatives of their neighborhoods and the MCSS, faces who can be trusted and relied upon, and are recognized in the city for their contributions.
ECG Ambassadors can be found walking the streets of Mission with their distinctive blue jackets. You will see them directing people to crucial social services and public resources; greeting those they encounter in the community, amongst businesses and neighbors; keeping the city’s streets, sidewalks, and other outdoor areas clean; lending a helping hand wherever they can; responding to urgent situations where needed and contacting relevant emergency services.
Ambassadors also complete a thorough training program before they begin, including instruction in Naloxone administration and harm reduction, communication and de-escalation, community-safety and personal safety, walking-routes and tours, reports, organization and documentation, and life skills training. ECG’s who complete the program will receive a certificate of completion, and regular stipends for completing shifts.
Harm Reduction
MCSS Harm Reduction Program is based on the belief that every individual deserves compassion, dignity, and support on their journey towards wellness. Whether a person is struggling with substance use, mental health challenges, or other complex issues, our program is here to provide non-judgmental assistance and guidance.
Through our program, individuals have access to a range of
services and resources, including:
Education and Support
Our team provides education on safer substance use practices, overdose prevention, and harm reduction strategies. We offer support to empower individuals to make informed decisions about their health and well-being.
Access to Supplies
We offer a variety of harm reduction supplies, including sterile syringes, naloxone kits, and safer drug use equipment, to reduce the risk of infection, overdose, and other health complications.
Referrals and Connections
We work collaboratively with other agencies to ensure that our clients receive comprehensive care tailored to their needs. Our program connects individuals with community resources, including healthcare providers, mental health services, housing support, and substance use treatment options.
Peer Support
We recognize the importance of peer support in the recovery journey. Our program facilitates peer support groups and connects individuals with peers who have lived experience with substance use, providing a safe space for sharing, learning, and mutual support.
Non-judgmental Environment
At MCSS, we strive to create a welcoming, non-judgmental environment where individuals feel accepted and respected. We understand that addiction is a complex issue, and we approach each person with empathy, understanding, and a commitment to supporting their goals.
Location :
32618 Logan Ave, Mission, BC
Phone : (604) 302-5767
Thank you to our Generous Supporters
